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Knowledge Base:  

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Do you provide a guarantee for the Cooltube Evaporator?
Yes. In fact, the Cooltube offers the longest warranty in the industry! Our Cooltube Evaporator Refrigeration products are guaranteed for ten (10) years on materials under normal conditions, as specif
How can I purchase a Cooltube Evaporator?
For Contractors: Cooltube orders can be placed directly online using our secure, e-commerce enhanced web site. First-time prepaid orders (Cash, Check, Credit Card) receive 15% discount off the Cooltub
How do I remove the slide rings without damaging the piece?
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Recommended Cooltube Sizing and Mounting Suggestions
Please see the "Sizing & Mounting" category web page for Cooltube mounting and sizing suggestions.
What TXV will work with the Cooltube Evaporator?
CT-19 & CT-23 models will work with a 1/5 to 1/4 ton valve. CT-27 through CT-48 models will work with a 1/4 ton valve. We recommend a balanced port triple A TXV. See the "Cooltube Pricing" and "Tec
When will my Cooltube order ship? Do you offer same-day shipping services? Online order tracking and management?
Cooltube orders received before 1 pm PST are typically shipped out the same day. Please contact Cooltube Customer Service at 888.302.4717 (Monday - Friday, 8 am - 4 pm PST) or e-mail cs@cooltube.com w
Which type of refrigerants are compatible with the Cooltube Evaporator?
Cooltube is compatible with the following refrigerant types: -- MP 39 (4 or A) -- R22 -- 134A -- 409 -- R416A -- R414B Hot Shot -- 404A